OPERATOR PANEL

OPERATOR PANEL

Telephone console

The complete professional telephone console included in a web page. This tool is designed to satisfy both basic users and the most advanced ones.

  • Display and recognition of incoming calls
  • Indicator of waiting and conversation time of the single calls
  • Click-to-call
  • Quick search of extensions and contacts to call: thanks to auto-completion and filters
  • Transfers of calls with a drag’n’drop of the mouse
  • Real-time monitoring of queues
  • Automatic or manual management of queued calls
  • List of favourites (BLF) that can be totally personalised by the user
  • Real-time monitoring of the status of telephone extensions (free, busy)
  • Display of extensions by name, surname, number and geographical location
  • Layout that can be customised by the user