{"id":3482,"date":"2020-11-23T10:23:40","date_gmt":"2020-11-23T09:23:40","guid":{"rendered":"https:\/\/www.mastervoice.it\/progetti\/cgil-modena\/"},"modified":"2021-03-01T13:00:46","modified_gmt":"2021-03-01T12:00:46","slug":"cgil-modena","status":"publish","type":"dt_portfolio","link":"https:\/\/www.mastervoice.it\/es\/progetti\/cgil-modena\/","title":{"rendered":"CGIL MODENA"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_video link=\u00bbhttps:\/\/www.youtube.com\/embed\/sP4uCHTCQBk\u00bb]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-2402668d623912c4b993645c889f3264.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-2402668d623912c4b993645c889f3264 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-right\"><a href=\"https:\/\/youtu.be\/FRQyrHMgZnY\" class=\"default-btn-shortcode dt-btn dt-btn-s link-hover-off \" target=\"_blank\" id=\"default-btn-2402668d623912c4b993645c889f3264\" rel=\"noopener\"><span>Mira el v\u00eddeo completo<\/span><\/a><\/div>[vc_empty_space][vc_column_text]<\/p>\n<p class=\"p1\"><em><span class=\"s1\">Con MasterVoice desde los albores de la tecnolog\u00eda VOIP<\/span><\/em><\/p>\n<p class=\"p1\"><span class=\"s1\">Cgil M\u00f3dena tiene<strong> sedes abiertas al p\u00fablico en toda la provincia<\/strong> y un elevad\u00edsimo tr\u00e1fico de contactos telef\u00f3nicos. Las l\u00edneas anal\u00f3gicas muestran sus l\u00edmites en una vida cotidiana en constante evoluci\u00f3n y, <strong>ya a comienzos de la d\u00e9cada del 2000<\/strong>, el Centro Sistema Inform\u00e1tico empezaba a buscar soluciones alternativas.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cMasterVoice lleg\u00f3 a nosotros y nos propuso lo que, sin saberlo, est\u00e1bamos buscando\u201d.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Cgil M\u00f3dena ten\u00eda la necesidad de <\/span><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Potenciar el n\u00famero de <strong>llamadas simult\u00e1neas<\/strong><\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Gestionar de forma <strong>centralizada<\/strong> las l\u00edneas telef\u00f3nicas<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\"><strong>A\u00f1adir, quitar o desplazar<\/strong> \u00e1gilmente usuarios telef\u00f3nicos<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\"><strong>Autonom\u00eda y flexibilidad<\/strong> en la configuraci\u00f3n sin tener que depender para cualquier cosa de un ticket de asistencia o de un n\u00famero dedicado.<\/span><\/li>\n<\/ul>\n<p class=\"p1\"><span class=\"s1\">La colaboraci\u00f3n con Cgil se configur\u00f3 enseguida como una relaci\u00f3n en la que \u201cel proveedor no interact\u00faa como un proveedor, sino que en la pr\u00e1ctica es casi un colaborador\u201d. La posibilidad de <strong>colaborar<\/strong> directamente con los <strong>referentes t\u00e9cnicos<\/strong> en un sistema que, adem\u00e1s, ofrece mucha autonom\u00eda, resulta un valor a\u00f1adido important\u00edsimo para Cgil.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Desde que ha elegido MasterVoice, adem\u00e1s de la <strong>ventaja econ\u00f3mica y de gesti\u00f3n<\/strong>, Cgil ha podido dotar a su personal de un <strong>panel de operador<\/strong> f\u00e1cil de usar y funcional que permite adem\u00e1s el smart working y llevarse el n\u00famero de la oficina a casa.<\/span><\/p>\n<p class=\"p1\"><strong><span class=\"s1\">\u00bfQu\u00e9 es lo que m\u00e1s aprecia de Mastervoice?<\/span><\/strong><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Autonom\u00eda en la configuraci\u00f3n y evoluci\u00f3n cotidiana de la gesti\u00f3n de la centralita.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Relaci\u00f3n directa, puntual y oportuna con los referentes t\u00e9cnicos.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Racionalizaci\u00f3n de las l\u00edneas telef\u00f3nicas con reducci\u00f3n de los costes fijos.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Flexibilidad y agilidad de la evoluci\u00f3n de las l\u00edneas.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Virtualizaci\u00f3n de la centralita que se traduce en flexibilidad y posibilidades.<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Con MasterVoice desde los albores de la tecnolog\u00eda VOIP<\/p>\n","protected":false},"author":1,"featured_media":8897,"comment_status":"closed","ping_status":"closed","template":"","dt_portfolio_category":[34],"dt_portfolio_tags":[],"class_list":["post-3482","dt_portfolio","type-dt_portfolio","status-publish","has-post-thumbnail","hentry","dt_portfolio_category-caso-practico","dt_portfolio_category-34","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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