{"id":4674,"date":"2020-11-23T10:59:00","date_gmt":"2020-11-23T09:59:00","guid":{"rendered":"https:\/\/www.mastervoice.it\/progetti\/sperlari\/"},"modified":"2021-05-05T17:03:42","modified_gmt":"2021-05-05T15:03:42","slug":"sperlari","status":"publish","type":"dt_portfolio","link":"https:\/\/www.mastervoice.it\/fr\/progetti\/sperlari\/","title":{"rendered":"SPERLARI"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_video link=\u00a0\u00bbhttps:\/\/youtu.be\/PzFTcosc15E\u00a0\u00bb]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-b02f71cbcf2e2a497479b87b3abb1f89.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-b02f71cbcf2e2a497479b87b3abb1f89 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-right\"><a href=\"https:\/\/www.youtube.com\/watch?v=mCulYvknENo\" class=\"default-btn-shortcode dt-btn dt-btn-s link-hover-off \" target=\"_blank\" id=\"default-btn-b02f71cbcf2e2a497479b87b3abb1f89\" rel=\"noopener\"><span><pre id=\"tw-target-text\" class=\"tw-data-text tw-text-large XcVN5d tw-ta\" dir=\"ltr\" data-placeholder=\"Traduzione\"><span class=\"Y2IQFc\" lang=\"fr\">vid\u00e9o compl\u00e8te<\/span><\/pre><\/span><\/a><\/div>[vc_empty_space][vc_column_text]<br \/>\n<em>Des solutions de communications unifi\u00e9es qui \u00e9voluent avec les exigences de votre entreprise<\/em><\/p>\n<p><span style=\"font-weight: 400;\">Sperlari est une entreprise italienne de confiserie bien connue, avec plusieurs <\/span><b>filiales<\/b><span style=\"font-weight: 400;\">, qui compte Galatine et Torrone parmi ses produits les plus importants et Dietor, Dietorelle et Saila parmi ses marques. Au cours des <\/span><b>dix ann\u00e9es de collaboration<\/b><span style=\"font-weight: 400;\"> avec MasterVoice, elle a \u00e9t\u00e9 confront\u00e9e \u00e0 diff\u00e9rents probl\u00e8mes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tout d\u2019abord, il lui a fallu passer d&rsquo;un standard t\u00e9l\u00e9phonique traditionnel <\/span><b>\u00e0 un standard VOIP<\/b><span style=\"font-weight: 400;\">, afin d&rsquo;uniformiser l&rsquo;h\u00e9t\u00e9rog\u00e9n\u00e9it\u00e9 des fabricants, des marques et des technologies des diff\u00e9rents sites, qui provenaient \u00e9galement des acquisitions ult\u00e9rieures de l&rsquo;entreprise. Par la suite, Sperlari a \u00e9galement introduit les solutions MasterVoice pour les <\/span><b>vid\u00e9oconf\u00e9rences<\/b><span style=\"font-weight: 400;\"> et les <\/span><b>appels vid\u00e9o<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">R\u00e9cemment, et ce \u00e9galement en raison de l&rsquo;urgence COVID-19, le <\/span><b>travail intelligent<\/b><span style=\"font-weight: 400;\"> a \u00e9t\u00e9 fortement encourag\u00e9 et, par cons\u00e9quent, des secteurs importants de l&rsquo;entreprise (service client\u00e8le et ventes) ont d\u00fb commencer \u00e0 travailler de mani\u00e8re l\u00e9g\u00e8rement diff\u00e9rente. Mastervoice a accompagn\u00e9 cette \u00e9volution en temps r\u00e9el avec des solutions telles que la possibilit\u00e9 de passer des appels t\u00e9l\u00e9phoniques directement depuis le <\/span><b>navigateur<\/b><span style=\"font-weight: 400;\"> du PC, ou de passer des appels comme depuis un t\u00e9l\u00e9phone interne avec une <\/span><b>application<\/b><span style=\"font-weight: 400;\"> pour smartphones.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En ce qui concerne la collaboration avec MasterVoice, \u00ab nous avons toujours trouv\u00e9 un <\/span><b>tr\u00e8s haut niveau d&rsquo;expertise<\/b><span style=\"font-weight: 400;\"> et des comp\u00e9tences techniques de r\u00e9solution de probl\u00e8mes vraiment excellentes \u00bb.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Qu&rsquo;est-ce que Sperlari appr\u00e9cie le plus avec Mastervoice ?<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">l\u2019int\u00e9gration graduelle des syst\u00e8mes<\/span><\/li>\n<li><span style=\"font-weight: 400;\">la comp\u00e9tence et la capacit\u00e9 \u00e0 r\u00e9soudre les probl\u00e8mes<\/span><\/li>\n<li><span style=\"font-weight: 400;\">l\u2019\u00e9coute des besoins et l\u2019\u00e9laboration de solutions sur mesure<\/span><\/li>\n<li><span style=\"font-weight: 400;\">l&rsquo;exp\u00e9rience du travail \u00e0 domicile tr\u00e8s similaire \u00e0 celle du bureau<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Des solutions de communications unifi\u00e9es qui \u00e9voluent avec les exigences de votre entreprise<\/p>\n","protected":false},"author":1,"featured_media":8901,"comment_status":"closed","ping_status":"closed","template":"","dt_portfolio_category":[61],"dt_portfolio_tags":[],"class_list":["post-4674","dt_portfolio","type-dt_portfolio","status-publish","has-post-thumbnail","hentry","dt_portfolio_category-exemples","dt_portfolio_category-61","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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