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Telephony integrated with external and management software

API by MasterVoice is a system created to integrate external and management software such as ERP and CRM: the goal is to perform actions or receive notifications of telephone events, displaying Web Services and API REST HTTPS.

MasterVoice's API Software Integration allows you to

  • Start a phone call by passing the number to call and the calling number as variables
  • Notify external software of the end of a call, sending the following data: start time, duration of conversation, calling and called number
  • Make phone calls directly from the MS Outlook™ contact card using the right mouse button (thanks to the click-to-call plug-in for Microsoft Outlook™ and Microsoft OWA, developed by MasterVoice)

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